Legal document

Privacy statement
Oculoo B.V.

Version 2026
Applies to oculoo.com
Legislation GDPR

Oculoo B.V. is responsible for the processing of personal data as described in this privacy statement. We attach great importance to handling your data with care and comply with the General Data Protection Regulation (GDPR) in all processing activities.

Article 1

Personal data we process

We process the following personal data when you place an order, sign up for our newsletter or contact us.

Category Details
Identification First and last name
Contact details Address details, email address, phone number
Transaction details Payment details, order details, billing address
Technical details IP address
Article 2

Purposes of processing

We use your personal data solely for the following purposes.

Purpose Notes
Order processing Processing, shipping and handling your order
Payment Processing your payment
Communication Informing you about the status of your order and contacting you if necessary
Newsletter Sending commercial emails, only after your explicit consent
Customer service Answering questions via the contact form or email
Legal obligations Complying with tax and other legal obligations
Article 3

Legal basis for processing

Every processing of personal data requires a legal basis under Article 6 GDPR. We process your data on the basis of the following grounds.

Performance of an agreement To process your order and deliver products.
Legal obligation For tax retention duties and other legal obligations.
Consent To send newsletters and commercial e-mails. You may withdraw your consent at any time via the unsubscribe link in every e-mail or by contacting us.
Legitimate interest To answer questions and improve our services.
Article 4

Security of personal data

Oculoo B.V. takes the protection of your data seriously and takes appropriate technical and organisational measures to secure your personal data against loss, misuse, unauthorised access, unwanted disclosure and unauthorised alteration.

Our website uses a secure SSL/TLS connection. All data exchanged between your browser and our server is encrypted.

Article 5

Newsletter and email marketing

We offer a newsletter with which we inform interested parties about our products and services. Your email address is only added to our mailing list with your explicit and demonstrable consent. Every email contains an unsubscribe link allowing you to opt out at any time. After unsubscribing, we immediately remove your email address from our list.

Article 6

Disclosure to third parties

Oculoo B.V. only provides your personal data to third parties when this is necessary for the performance of the agreement, for example to our logistics partner for the delivery of your order, or when we are legally obliged to do so.

We do not provide your data to third parties for commercial purposes without your express consent. In the event of suspected fraud or abuse, personal data may be transferred to the competent authorities.

This privacy statement does not apply to third-party websites accessible via links on our website. We advise you to consult the privacy statement of these websites before using them.

Article 7

Retention periods

We do not retain your personal data longer than strictly necessary for the purposes for which it was collected.

Order and customer details Kept as long as necessary to process the order and any warranty, then deleted.
Financial details 7 years pursuant to the statutory tax retention obligation (Article 52 AWR).
Newsletter subscribers Until you unsubscribe.
Contact messages No longer than 2 years after full completion.
Article 8

Cookies

Our website uses functional cookies that are necessary for the operation of the webshop. In addition, cookies for preferences, statistics and marketing may be placed, solely with your prior consent. You can give or refuse your consent per category via the cookie banner, and change it at any time via ‘Cookie settings’ at the bottom of the website.

Article 9

Minors

Our website does not intend to collect personal data from visitors under the age of 16, unless they have permission from a parent or legal guardian. If you believe we have collected data about a minor without such permission, please contact us at contact@oculoo.com. We will delete this data as soon as possible.

Article 10

Your rights as a data subject

Under the GDPR you have the following rights regarding your personal data. You can exercise your rights by sending a written request to contact@oculoo.com. We will respond within 30 days. To prevent misuse, we may ask you to identify yourself adequately.

Right of access
You may request which personal data we process about you.
Right to rectification
You may have incorrect or incomplete data corrected.
Right to erasure
You may request the erasure of your data, insofar as the law permits.
Right to restriction
You may request that the processing of your data be restricted.
Right to object
You may object to processing based on legitimate interest.
Right to data portability
You may request a structured export of data we process with your consent.
Article 11

Complaints and supervisory authority

We are happy to help if you have complaints about the processing of your personal data. In that case, please contact us first using the contact details below.

You also have the right to lodge a complaint with the Dutch supervisory authority, the Dutch Data Protection Authority, via www.autoriteitpersoonsgegevens.nl.

Article 12

Changes to this privacy statement

Oculoo B.V. reserves the right to amend this privacy statement. Changes will be published on our website. The date of the most recent version is stated at the bottom of this document. We advise you to consult this statement periodically.

Contact details

Data controller

Oculoo B.V.

Lievelderstraat 45, 7141BK Groenlo
Chamber of Commerce number: 99070847
Email: Support@oculoo.com
Website: www.oculoo.com