Privacy statement
Oculoo B.V.
Oculoo B.V. is responsible for the processing of personal data as described in this privacy statement. We attach great importance to handling your data with care and comply with the General Data Protection Regulation (GDPR) in all processing activities.
Personal data we process
We process the following personal data when you place an order, sign up for our newsletter or contact us.
| Category | Details |
|---|---|
| Identification | First and last name |
| Contact details | Address details, email address, phone number |
| Transaction details | Payment details, order details, billing address |
| Technical details | IP address |
Purposes of processing
We use your personal data solely for the following purposes.
| Purpose | Notes |
|---|---|
| Order processing | Processing, shipping and handling your order |
| Payment | Processing your payment |
| Communication | Informing you about the status of your order and contacting you if necessary |
| Newsletter | Sending commercial emails, only after your explicit consent |
| Customer service | Answering questions via the contact form or email |
| Legal obligations | Complying with tax and other legal obligations |
Legal basis for processing
Every processing of personal data requires a legal basis under Article 6 GDPR. We process your data on the basis of the following grounds.
Security of personal data
Oculoo B.V. takes the protection of your data seriously and takes appropriate technical and organisational measures to secure your personal data against loss, misuse, unauthorised access, unwanted disclosure and unauthorised alteration.
Our website uses a secure SSL/TLS connection. All data exchanged between your browser and our server is encrypted.
Newsletter and email marketing
We offer a newsletter with which we inform interested parties about our products and services. Your email address is only added to our mailing list with your explicit and demonstrable consent. Every email contains an unsubscribe link allowing you to opt out at any time. After unsubscribing, we immediately remove your email address from our list.
Disclosure to third parties
Oculoo B.V. only provides your personal data to third parties when this is necessary for the performance of the agreement, for example to our logistics partner for the delivery of your order, or when we are legally obliged to do so.
We do not provide your data to third parties for commercial purposes without your express consent. In the event of suspected fraud or abuse, personal data may be transferred to the competent authorities.
This privacy statement does not apply to third-party websites accessible via links on our website. We advise you to consult the privacy statement of these websites before using them.
Retention periods
We do not retain your personal data longer than strictly necessary for the purposes for which it was collected.
Cookies
Our website uses functional cookies that are necessary for the operation of the webshop. In addition, cookies for preferences, statistics and marketing may be placed, solely with your prior consent. You can give or refuse your consent per category via the cookie banner, and change it at any time via ‘Cookie settings’ at the bottom of the website.
Minors
Our website does not intend to collect personal data from visitors under the age of 16, unless they have permission from a parent or legal guardian. If you believe we have collected data about a minor without such permission, please contact us at contact@oculoo.com. We will delete this data as soon as possible.
Your rights as a data subject
Under the GDPR you have the following rights regarding your personal data. You can exercise your rights by sending a written request to contact@oculoo.com. We will respond within 30 days. To prevent misuse, we may ask you to identify yourself adequately.
Complaints and supervisory authority
We are happy to help if you have complaints about the processing of your personal data. In that case, please contact us first using the contact details below.
You also have the right to lodge a complaint with the Dutch supervisory authority, the Dutch Data Protection Authority, via www.autoriteitpersoonsgegevens.nl.
Changes to this privacy statement
Oculoo B.V. reserves the right to amend this privacy statement. Changes will be published on our website. The date of the most recent version is stated at the bottom of this document. We advise you to consult this statement periodically.
Data controller
Lievelderstraat 45, 7141BK Groenlo
Chamber of Commerce number: 99070847
Email:
Support@oculoo.com
Website:
www.oculoo.com